Can I return an item for a Refund?
A: All metal detectors
and accessories that we sell are brand new. Any detector or accessory
that is found to be defective in materials or workmanship must be
returned to the Manufacturer's Factory for repair or replacement,
as per instructions and requirements of the manufacturer. For more
info see "Returns" below.
we give away are items that we sell.
Unlike some other dealers, Colonial
Metal Detectors doesn't buy bulk, cheap, no-name items to
stick a high retail price on and then offer them to you as a free
bonus. There is only one party getting a bonus in that deal.
Bonus Credit: We
offer a Bonus Credit to buyers that decide they do not want the
Free bonus items offered with a particular metal detectors. The
value of the Bonus Credit offered will be listed in the Bonus section
of the product page. In order to receive a Bonus Credit in place
of any free bonus items offered with a particular detector locate
the options box at the top right of the product page and select
Bonus Credit before adding the item to the Shopping Cart. The Bonus
Credit value will be shown in the options box.
Not all metal detectors qualify for Bonus Credit. Bonus Credits
are not transferrable and can only be used by the original purchaser.
Items purchased using Bonus Credits can only be shipped to
the address of the original purchaser in which the Bonus Credits
were obtained. A Bonus Credit certificate, containing a Promo
code, will ship with any eligible purchase where the buyer forfeits
the Free Bonus items offered with that purchase.
Bonus Credits are available for U.S.A.
Bonus Credits expire six months from the date purchase.
Credits are not redeemable for cash.
Metal Detectors are shipped packaged in a plain corrugated box to
ensure safe delivery.
All Books are shipped Free. Books
will usually ship seperate from the rest of the order
USPS Media mail. Occasionally smaller books may ship with the remainder
of the order.
Shipping: All Metal Detectors
will be shipped using UPS. Smaller items designated for Free Shipping
Pinpointers....) will ship USPS Priority mail. Items shipped Free
to customers having a P.O. box will always be shipped USPS
mail. Books and coin albums will ship USPS Media or First Class
mail. If you need your item fast we also provide Express
mail shipping at low rates.
other Countries do you ship to?
We ship to most countries that do not have trade sanctions
in place with the United States.
Does Free Shipping apply to International shipping?
No. But items designated as Free shipping are shipped at
a discounted rate.
What determines whether an item ships USPS Priority International
mail or USPS Express International mail?
Items that are desiganted as Free shipping in the U.S. will
ship Express International at the Priority International
All other items will ship
Priority International mail.
Will I be able to purchase any product if I live in a non-sanctioned
A: Some manufacturers
have restrictions on the sales of their products outside
the United States.. Though most of the products we sell
are eligible to ship outside the United States some items
If you are interested in purchasing any item(s) please Email
us at International@ColonialMetalDetectors.com and include
the items you want to purchase and country to which it will
ship and we will send you an invoice with the total cost
including the shipping.
Payments: There are
several ways to make an International payment: PayPal or
PayPal Invoice request, Western Unioin or a Bank Transfer.
Buyers Please Note:
duties, taxes and charges are not
included in the item price or shipping charges. These charges
are the buyer's responsibility.
Please check with your country's customs office to determine
what these additional costs will be prior to making your purchase.
charges are normally collected by the delivering freight (shipping)
company or when you pick the item up do not confuse these
costs as additional shipping charges.
do not mark merchandise values below value or mark items as
"gifts" - US and International government regulations prohibit
that you will be delighted with your product, but there may be occasions
when you feel it necessary to return an item.
metal detectors and metal detecting accessories we sell are brand
new. Any products found to be defective in materials or workmanship
must be returned to the Manufacturer's Factory for repair or replacement,
as per instructions and requirements from the manufacturer.
If for any reason, other than described above and for up to 14 days
of delivery, you are not satisfied with your new detector or accessory
you may return the item along with the Blank
Warranty Card, if applicable, for a Refund or Credit minus the original
shipping costs.The original shipping cost are what we paid to have
the item shipped to you. The original shipping cost may differ from
the shipping cost listed for the item (for example - Free Shipping
and discounted shipping).
detector or accessory that is found to be defective in materials
or workmanship must be returned to the Manufacturer's Factory for
repair or replacement, as per instructions and requirements of the
When returning an item for refund or credit all bonus and or promotional
items included in the purchase of the item being returned must be
returned along with it. Failure to return any bonus/promotional
items in New Unused Condition will result in a charge for the retail
value of the bonus/promotional item.
understand that all returns must be in New Unused Condition in the
Original Factory Package. All detectors and/or accessories must
be clean and in proper operating condition, NOT
ALTERED OR DAMAGED. We will not accept returns that have
been damaged or have visible signs of use. If the detector or accessory
is returned without a Warranty Card or the Warranty Card has been
filled out, you will receive a refund or credit minus 10% of the
purchase price. Return shipping and insurance are the buyer's responsibility.
The buyer is also responsible for shipping and insurance of any
new replacement unit. You must contact us for a return authorization
number before returning an item. We will refund/credit you on all
non-damaged fully intact detectors and accessories with a Blank
Warranty Card minus the original shipping costs. Unlike other dealers
We Do Not charge a restocking fee.
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and operated third parties. You acknowledge that we're not responsible
for the operation of or content located on or through any such site.
of an electronic or other form of order confirmation does not signify
our acceptance of your order, nor does it constitute confirmation
of our offer to sell. Colonial Metal Detectors reserves the right
at any time after receipt of your order to accept or decline your
order for any reason or to supply less than the quantity you ordered
of any item.
will supersede any terms and/or conditions you include with any
purchase order, regardless of whether Colonial Metal Detectors signs
them or not. We reserve the right to make changes to this site and
these Conditions at any time.
We do not
back order any items. If an item you want is not in stock you can
contact us using the "Contact Us" link at the top of the page and
we will notify you when the item is back in stock.
We keep your
personal information private and secure. When you make a purchase
from our site, you provide your name, email address, credit card
information, address, phone number, and a password. We use this
information to process your orders, to keep you updated on your
orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption
techniques and firewall technology.
keep you informed about our latest offers, we may notify you of
current promotions, specials and new additions to the Colonial Metal
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entering any of our contests or prize drawings, you provide your
name, email address and mailing address. If you win, we will send
the prize to the address entered and notify you email. When you
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following the unsubscribe instructions in any email received.
use "cookies" to keep track of your current shopping session to
personalize your experience and so that you may retrieve your shopping
cart at any time.
Metal Detectors is committed to protecting your privacy. We will
not sell or disclose any information that identifies you to a third
party, period. Colonial Metal Detectors does not sell, trade or
rent your personal information to others. Not
No-body, Not No-how.
Privacy on Other
Other sites accessible through our site have their own privacy
policies and data collection practices. Please consult each site's
Our Store shall automatically charge and withhold the applicable
sales tax for orders to be delivered to addresses within the state
of Massachusetts. For orders shipped to other states, you are solely
responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due
to typographical error or error in pricing information received
from our suppliers, Our Store shall have the right to refuse or
cancel any orders placed for product listed at the incorrect price.
Our Store shall have the right to refuse or cancel any such orders
whether or not the order has been confirmed and your credit card
charged. If your credit card has already been charged for the purchase
and your order is canceled, Our Store shall immediately issue a
credit to your credit card account in the amount of the incorrect
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