Once again you have shown me why I keep coming back to your store. You
ship your products immediately and the customer service cannot be beat!
Anytime somebody asks about metal detecting, I always point them in
your direction! I greatly appreciate the discounts and look forward
to making future purchases.
Brent K - Great Falls, MT - 8/13
Thanks for the excellent service, quick shipping , and attention to
detail. I know i have alot of merchant choices in the internet age and
the little things, like reassembling my purchases guarantee a return
K - Portage, UT - 3/13
received the Killer B's (Wasps) today and just want to say thank you
for the promptness in which you handled my order. I am already testing
them with the Etrac and really surprise at the clarity. Enjoyed the
conversation with you and hope to due more business with you in the
future. It is easy to understand Josh's high regards for you professionalism
Thank you again, Ron
- Mukwonago, WI - 2/13
i just picked my order, WOW, hassle free, fast and the best packing
ive seen for a while :)
Thanks mate, very happy.
I just put a post up in a thread on a forum over here but its awaiting
approval from a mod so i will copy and paste, you have a nice following
on this forum, i wrote the following :
I just received my order from Rich, after a bit of back and forth banter
on recommendations etc and some of it was on a Sunday ;) i ordered on
the 10th their time, it was shipped same day and i just picked it up
from the post office on the 15th.
Excellent packaging, probably the best ive experienced actually, the
2 sets of Gray Ghosts were surrounded with bubble wrap and in separate
boxes and the Stealth Classic scoop was packaged nicely with plenty
of packing to fill the voids.
would'nt hesitate purchasing from Rich again, he gave me a discount
on the shipping as he did in some of the posts above and also discounted
the second set of headphones.
Darren - Australia - 1/13
you for the great service! I received my Lesche Sampson and the E-Trac
lower shaft today. I posted the following in a thread over on the Friendly
"I just got mine today from Rich at Colonial Metal Detectors (one
of the forum sponsors). I have to say that the process of ordering from
Rich was absolutely one of the best online purchases I have ever made.
I received an email as soon as the order was placed then I got one shortly
after that saying that my package had been shipped along with tracking
number and clickable link. Package arrived ASAP and I could not be more
thrilled with his service!
again Rich! People like you make online purchasing extremely comforting...
M - McKinney, TX - 1/13
I received my LESCHE DIGGING TOOL Today,It's exactly what I wanted,Thanks,what
I'm getting next is a Digging Shovel from You,will be getting It From
You Next Month.Take Care and Thanks So Much,Super Fast Shipping,Great
Communication and GREAT PRICES.
C - Fredericksburg, VA - 1/13
am VERY happy with your company's product's, fast & accurate processing
of my orders! You are the best!!
B - Cleveland, OH - 1/13
I wanted you to know I got your shipment just as you said I would. I
know you even went out of your way to get my X-Terra-705 to me when
I needed it. I didnt know much about detectors at the time I ordered
this one from you and you were very helpful and informative. I have
recommended you to many other people because of your above and beyond
good service. I have found a few good finds but most of all I've had
alot of fun doing it. Thank You
M - Lyndonville, VT - 12/12
a quick note to let you know that I received my package today, Ive
ordered a fair bit of stuff from the US and your packaging is excellent
and that was nice and fast delivery to me here in Australia :)
and Ive already got the gray ghost underwaters installed into my
whites dual field.
be ordering another set of gray ghost underwaters as soon as you get
em back in stock.
AU - 8/12
Words cannot describe how much I want to thank you. It was not necessary
to refund me $$ for shipping costs on one order and then another $$
for my Blisstool order. You and your company continue to reinforce what
customer service is all about! I have such a high degree of respect
for your company that I regularly recommend your business to others
who are thinking about getting in to the great hobby of metal detecting.
You have found a customer for life! Thank you once again.
K - APO AE - 7/12
Hey rich, just wanted to take a few minutes to thank you for correcting
my tesoro widescan coil cable length and was meaning to tell you it
was received quickly and in perfect shape. I had also purchased my cibola
from you a few years back on ebay and feel confident in doing business
with your company.I'm sure I will placing more orders in the near future.
K - Cheektowaga, NY - 4/12
Friday order arrived Monday! What great service! I can heartily endorse
your site as a great place to do business!
(aka CapeFearPirate on Treasurequest)
got home from work yesterday afternoon and there it was on the back
porch. Went through everything,put it together,powered up and all seems
good to go.
Again Rich a great job at packing and fast shipping " two thumbs
If I need anything else you'll be the first to know.
O - Colonie, NY - 9/11
Found your site on Ebay. Site is very easy to navigate and your prices
are very reasonable. Looking forward to receiving my latest purchase
to my hunting arsnel. Thank you in advance for making this transaction
so easy !
also known as Dugday - 8/11
After an exhaustive amount of research I decided to order a Fisher F2
for my first metal detector. Looking for the best deal I called numerous
dealers and found their prices to be quite competitive with each other.
One dealer had the entire package however, and that was Rich at Colonial
First and foremost, Rich was a great guy to talk to and answered every
question I had. This meant a great deal to me as a beginner. I must
have called him 5 times before I even ordered the detector and he was
always very personable and helpful. When It came time to order he set
me up with a Fisher F2 package that no other dealer could touch!
I ordered the detector late on a Tuesday evening and received it on
Friday! Just in time for me to give the machine a thorough workout on
Saturday. Everything was packaged wonderfully with plenty of bubble
wrap to protect the contents.
Rich is a true professional and runs his business in the exact same
manner. He gets my highest recommendation.
Mark D. - OH - 7/11
Hey Rich , i just wanted to let you know that the Sand Shark just got
here, and to thankyou once again for your great service and speedy shipping
.You have earned a customer for life .
Paul L -
Wareham, MA - 6/11
I just want to thank you for the incredible service your company provides.
I am stationed overseas and it usually takes a while for items to be shipped
here. But your company must have its own postal system because I have
ordered 4 times from y'all now and every single time your products show
up at my door step faster than any other business I have ordered from!
Your products & prices are very competitive and you offer quality
items. Please praise everybody that works there because they deserve it!
Thank you once again!
I wanted you to know I received my order today and everything arrived
in good shape. This is my first metal detector (I went metal detecting
with a friend a long time ago and am just now getting my own detector)
and everything went smoothly. I followed the directions to set up my detector,
went outside in my back yard and ground balanced the machine. After only
a couple of sweeps I had a target which turned out to be a penny about
4 inches in the ground! I was able to play around for a little under an
hour before a big storm forced me inside, but in that hour I found a nickle,
another penny (buried at about 10 inches) and a set of keys (to what,
I do not know)! I also found some trash, the most impressive of which
was a small piece of rusty wire buried over 12" in the ground. I
am very pleased with my Vaquero! Thank you for the fast and trouble free
K - Mechanicstown, OH - 5/11
Hi Rich , i got it at 9:45 this morning (amazing) , thankyou so much for
everything . my daughter will love the pouch. In my job i pride myself
on customer satisfaction, it is nice to know that i am not the only one
. your service is great and you seem like a great guy . I will be calling
you in a couple of weeks to order a sandshark. thank's again.
Paul L - Wareham, MA - 4/11
Hi Guy's ,
Just ordered an item form you that was cheaper than anyplace else on
the net, Item arrived today very fast shppg. and no hassle will recomend
you to others for great deals and awesome customer service , keep up
the good work.
Quentin C - Mckenzie, TN - 4/11
I called and talked to Rich about a couple items and then placed an order.
Rich was very professional and a pleasure to deal with.
The shipping was very fast and was packed so no harm would come to them
during shipping. He even called me to make sure that I received my order
" great customer service" Something your not going to find at
most so called super stores. Some of the best prices that I found around
You can bet that when I need any M D stuff I'll be giving Rich at Colonial
M D a call.......
Thank you for the OUTSTANDING service Rich.
- upstate NY - 2/11
Just received my Pro-pointer today....and just wanted to say thank-you
for the outstanding communications, service and lighting fast shipping!
You will be recommended by me to ANYONE who has a need in the metal detecting
Greg S - Wichita KS - 1/11
Thanks for the great service. I love the free shipping. I'll check with
you before I use "K".
Doug Mc - Englewood CO - 11/10
I ordered a killer b wasp headphones on Saturday morning and I received
them in the mail today, Monday. I want to thank you for the way my order
was processed and received with lighting speed. I will keep you in mind
if I need anything you sell and will tell my friends about your good prices
and excellent service.
Thank You - Jerry L -NC 8/10
Colonial Metal Detectors,
Just wanted you to know how pleased I am with my whole purchase experience
First, Rich sent a prompt and friendly reply to my questions on getting
the right tool for the job. It was clear his concern was for me to have
the information needed to choose exactly the right product. Just a few
days later I have a carefully packed box thats traveled 3000 miles with
my MD goodies inside. Fantastic, time to go hunting! You guys are GREAT
In the past, I was lured into a metal detectors 'superstore' operation
online because they advertise everywhere, have a flashy web site, and
appear to be best on prices. Well... their experts turned out to be
salesmen that knew less about the product (Fisher F70) than I did! When
I add up all the time I spent with them to actually get the product
I wanted in my hands and service I deserved , it turns out they're not
such a good deal after all.
Thank You - I'll be back - Robert Nordmeyer - WA - 6/10
wanted to let you know that my wife and I love the new detector. I appreciate
the time you took with me on the phone last week, and the advise and
suggestions that you gave me. The 250 does seem like a very solidly
built instrument, and combining that with the Propointer, we're finding
targets and digging them up in no time flat.
the 250 is a "beginners' tool, it is a huge step up from the Bounty
Hunter we were using.
Jeff - IL - 6/10
Thank you for the outstanding service and nice conversation with you today
and rest assured that I will try my best to give you as much or all of
my bussiness in the future.
Ernie K, Worcester, Ma - 6/10
much for the update. It's funny how a simple email can show that you
have concern and commitment both to and for the client. I really appreciate
I wanted to respond to your email and to Thank You for being in the
that you are in. Integrity rates pretty high with me and when you find
someone who has it, it's easy to recognize.
Chuck G - NH - 5/10
i just wanted to commend your business for quick service, i placed my
order this morning and it has already shipped! Not too many businesses
work that quickly, THANK YOU! i will for sure be coming back to you
all for all of my metal detecting needs from now on!
Mc - MO - 5/10
Thanks for the prompt shipping of the sand scoops. They arrived today,
and I will certainly not complain about the $3 reimbursement. Wonderful
service- thank you.
T - PA - 5/10
thanks again. The prices are great, the service is fantastic. Hassle-free.
Will buy all my metal detecting needs from Colonial.
B "Homerun04" - MA - 4/10
placed this order late in the day on 3/30 and received it on 4/2. I am
impressed with your responce time and look forward to doing business with
your company in the future.
Dennis H - FL - 4/10
all I want to say is thankyou! It was above and beyond what I was expecting
the way you handled my complaint by sending me a new unit and refunding
my postage on the package I sent back to you. If I need anything I'll
definitely come back to you and I'll be telling people about your business.
Rick - AZ - 4/10
got the Cibola on 3-19-10 -Very pleased with it so far-Just getting
into metal detecting- Never used one before but already found 2 coins
Thanks for the great service,
Bennie - VA - 3/10
Received my detector yesterday,thanks for the great service. Your #1
in my book.
Ben D. - IL 1/10