Just wanted to say thanks for providing great service. I've ordered from your company several times and every time you guys come through with flying colors. I recommend you to all my friends. I'm be a returning customer. Please feel free to share this. Again you guys take care of your customers.
Larry Bridgeforth, Lakeside CA - 10/16
JUST WANTED TO THANK YOU FOR HELPING ME WITH MY ORDER. LOVE THE BATTERY CHARGER AND I WILL DEFINITELY USE IT. DELIVERY WAS VERY FAST. THANKS AGAIN. I WILL WEAR YOUR SHIRT AT THE HUNT NEXT MONTH AND HOPEFULLY GET YOU SOME MORE BUSINESS. THANKS AGAIN, KATE
Kate T, PA - 8/16
Just wanted to say thanks for an excellent transaction. I got the detector
next day really well packed and satisfied. I will definitely watch your store
for coils and other stuff.
|I may end up getting the racer 2 as well or a back up machine. and will check with you.
Thanks again, Steve
We just received our new Minelab Go-find 20 for my daughter as a surprise, she LOVED it! Now she can dig along side of Daddy. Shipping was quick and was shipped the same day as ordered. This will not be out last purchase, many more to come. Thanks Rich!
The Colby's Searsport, ME - 6/16
Ordered my Lesche Sampson on Wednesday afternoon, received on Friday morning. You folks are the best. Keep up the great work. My next detector will be from you.
Kitty W- Denmark, ME - 5/16
Order of AT PRO
Just wanted to let you know I received my order today and am VERY Happy!
The package arrived in good condition and everything is there.
I have put it all together and am about to view the DVD before I take it out.
Just wanted to thank you for your great communications, fast service and a great product!
I will be recommending you to all!
Patrick N - Indiana - 1/16
Thanks for the follow up! Let me tell you that I am impressed with you (your) customer service! I really like how you follow up and keep me updated, this is not normal these days. I really am impressed.
I think your set up looks good and very easy to use, maybe there is an app or something that you can apply to keep dumbies like me from keeping too many boxes checked . I yelled at the wife about letting me keep all of the boxes checked after showing her the options and she said do you still want that detector so I stopped yelling LOL (Joking).
Once again, thanks for the updates and great communication. I will definitely be giving you great reviews. I would give you even better if it was here today LOL (excited to get started).
Have a great day!
Sincerely Pat - 1/16
You guys are awesome!! Thank you so much!! Can't believe I hit a 10" seated dime my first day out with this monster!! At a place that has been absolutely hammered by detectorists!! Couldn't be happier, and can't believe you guys got it to me so quickly. So glad I heard about you guys on YouTube. Can't stand a certain Florida company, that has consistently let me down time after time. You'll be hearing from me again for sure. And I'll continue to tell other MDers about you guys. Thanks again for hooking my buddy and I up with this beautiful coils. Cheers, and Happy Holidays.
Thank You - 11/15
Just a quick note to thank you fro the Awesome service. I was skeptical that you had the Treasure Products Vibra Tector 730 in stock. The manufacturers website showed out of stock which began my search. I called several online vendors who claimed to have the unit in stock but when called did not. I called your organization when your website showed 2 in stock. I called and Sure enough you had them in stock. I placed my order online and in a very short time was notified it shipped. I received the unit well packaged and within 3 days of ordering. I bought this unit to help locate Items that get dropped in the water at a lake house. I have already located a lost watch in Zero Visibility.
Thank you very much
Dan C. - Texas - 7/15
Your Web page
Thank you for making my first and not my last shopping experience on your well
set out web page.
I will visit from time to time and recommend others to shop here.
Rob. - Australia - 5/15
Received my order today ,thrilled with both your quality of service and the
products.having been a retail owner myself I really appreciate the high levels
of customer service you have provided.
I expressed this to a mate of mine who will be ordering the same mix of items.
Thanx again. Ron - Australia - 4/15
Awesome Customer Service
I can't tell you how much of a pleasure it has been dealing with CMD. Prompt responses and feedback, even on such a small order as mine. I will be purchasing from you in the future.
Michael R - PA - 4/15
My first order -
To whom it may concern.thank you for a prompt and accurate delivery. Your Web site is very user friendly and your product choices are top shelf. I requested a tracking number and received it promptly. I was informed that the coil I ordered was out of stock but you had one shipped from your wholesale store. In this day and age it's very pleasing to receive outstanding customer service. (***** +) top shelf .
Sincerely Scott P - WA - 1/15
Thanks for a pleasant deal. My items arrived very fast and were in perfect
Thanks for being there for us 'Metal Detectorists'. I couldn't find a place to add a testimonial
so feel free to post my thanks if you will.
James B - TX - 11/14
Thank You for getting my order shipped so fast. Received it yesterday. I am looking forward to using the product this week..I hope the product is as good as your prompt shipping. I am sure it is. Thanks again.
Kurt S. - CA - 10/14
Today I received my Garrett AT Pro and would like to thank you for the outstanding service and communication. Have ordered from you in the past and received outstanding service and ship times. I recommend you to everyone for the service that you give.
I have dealt with #$**&^0 and wouldn't recommend them to anyone, so keep up the good work and I thank you again.
Richard B - PA - 7/14
I would like to say thanks for the great service. I ordered a Lesche Sampson
and Lesche digging tool. I received the Sampson and the digging tool is on its
way. Great service and everything I buy in the future
will be with you. Thanks
Rich B - PA - 6/14
Hello to whom it may concern,
I am writing just to let you folks know at colonial*md that I am VERY VERY PLEASED with the fast shippng that you have done. I know I am only in Stratham NH, BUT still I was hoping to get my NEL 13'X14" coil by Sat. and when it came on THURSDAY I was simply amased. Now I will Give it a try on my Saturday Hunt.
Again I want to say THANK YOU VERY MUCH and I WILL be comeing to your store the next time I am looking for any metal detecting supplies. Also I will be telling ALL my fellow diggers about your store...
Thanks Again, Ray W - NH - 5/14
Once again you have shown me why I keep coming back to your store. You ship your products immediately and the customer service cannot be beat! Anytime somebody asks about metal detecting, I always point them in your direction! I greatly appreciate the discounts and look forward to making future purchases.
Brent K - Great Falls, MT - 8/13
Thanks for the excellent service, quick shipping , and attention to detail. I know i have alot of merchant choices in the internet age and the little things, like reassembling my purchases guarantee a return customer.
Dennis K - Portage, UT - 3/13
I received the Killer B's (Wasps) today and just want to say thank you for the promptness in which you handled my order. I am already testing them with the Etrac and really surprise at the clarity. Enjoyed the conversation with you and hope to due more business with you in the future. It is easy to understand Josh's high regards for you professionalism and friendliness.
Thank you again, Ron - Mukwonago, WI - 2/13
i just picked my order, WOW, hassle free, fast and the best packing ive seen
for a while :)
Thanks mate, very happy.
I just put a post up in a thread on a forum over here but its awaiting approval from a mod so i will copy and paste, you have a nice following on this forum, i wrote the following :
I just received my order from Rich, after a bit of back and forth banter on recommendations etc and some of it was on a Sunday ;) i ordered on the 10th their time, it was shipped same day and i just picked it up from the post office on the 15th.
Excellent packaging, probably the best ive experienced actually, the 2 sets of Gray Ghosts were surrounded with bubble wrap and in separate boxes and the Stealth Classic scoop was packaged nicely with plenty of packing to fill the voids.
I would'nt hesitate purchasing from Rich again, he gave me a discount on the shipping as he did in some of the posts above and also discounted the second set of headphones.
Darren - Australia - 1/13
thank you for the great service! I received my Lesche Sampson and the E-Trac
lower shaft today. I posted the following in a thread over on the Friendly MD
"I just got mine today from Rich at Colonial Metal Detectors (one of the forum sponsors). I have to say that the process of ordering from Rich was absolutely one of the best online purchases I have ever made. I received an email as soon as the order was placed then I got one shortly after that saying that my package had been shipped along with tracking number and clickable link. Package arrived ASAP and I could not be more thrilled with his service!
Thanks again Rich! People like you make online purchasing extremely comforting... :)
Michael M - McKinney, TX - 1/13
I received my LESCHE DIGGING TOOL Today,It's exactly what I wanted,Thanks,what I'm getting next is a Digging Shovel from You,will be getting It From You Next Month.Take Care and Thanks So Much,Super Fast Shipping,Great Communication and GREAT PRICES.
Joe C - Fredericksburg, VA - 1/13
Sales & Service
I am VERY happy with your company's product's, fast & accurate processing of my orders! You are the best!!
Joe B - Cleveland, OH - 1/13
I wanted you to know I got your shipment just as you said I would. I know you even went out of your way to get my X-Terra-705 to me when I needed it. I didnt know much about detectors at the time I ordered this one from you and you were very helpful and informative. I have recommended you to many other people because of your above and beyond good service. I have found a few good finds but most of all I've had alot of fun doing it. Thank You
Steve M - Lyndonville, VT - 12/12
Just a quick note to let you know that I received my package today, Ive
ordered a fair bit of stuff from the US and your packaging is excellent
and that was nice and fast delivery to me here in Australia :)
Hey and Ive already got the gray ghost underwaters installed into my
whites dual field.
I be ordering another set of gray ghost underwaters as soon as you get
em back in stock.
Kieran:-) AU - 8/12
Words cannot describe how much I want to thank you. It was not necessary to refund me $$ for shipping costs on one order and then another $$ for my Blisstool order. You and your company continue to reinforce what customer service is all about! I have such a high degree of respect for your company that I regularly recommend your business to others who are thinking about getting in to the great hobby of metal detecting. You have found a customer for life! Thank you once again.
Brent K - APO AE - 7/12
Hey rich, just wanted to take a few minutes to thank you for correcting my tesoro widescan coil cable length and was meaning to tell you it was received quickly and in perfect shape. I had also purchased my cibola from you a few years back on ebay and feel confident in doing business with your company.I'm sure I will placing more orders in the near future. Thanks again.
William K - Cheektowaga, NY - 4/12
My Friday order arrived Monday! What great service! I can heartily endorse your site as a great place to do business!
Steve (aka CapeFearPirate on Treasurequest) 2/12
I got home from work yesterday afternoon and there it was on the back porch.
Went through everything,put it together,powered up and all seems good to go.
Again Rich a great job at packing and fast shipping " two thumbs up "
If I need anything else you'll be the first to know.
Thanks again Rich.......
Steve O - Colonie, NY - 9/11
Found your site on Ebay. Site is very easy to navigate and your prices are very reasonable. Looking forward to receiving my latest purchase to my hunting arsnel. Thank you in advance for making this transaction so easy !
Doug also known as Dugday - 8/11
After an exhaustive amount of research I decided to order a Fisher F2 for my first metal detector. Looking for the best deal I called numerous dealers and found their prices to be quite competitive with each other. One dealer had the entire package however, and that was Rich at Colonial Metal Detectors!
First and foremost, Rich was a great guy to talk to and answered every question I had. This meant a great deal to me as a beginner. I must have called him 5 times before I even ordered the detector and he was always very personable and helpful. When It came time to order he set me up with a Fisher F2 package that no other dealer could touch!
I ordered the detector late on a Tuesday evening and received it on Friday! Just in time for me to give the machine a thorough workout on Saturday. Everything was packaged wonderfully with plenty of bubble wrap to protect the contents.
Rich is a true professional and runs his business in the exact same manner. He gets my highest recommendation.
Mark D. - OH - 7/11
Hey Rich , i just wanted to let you know that the Sand Shark just got here, and to thankyou once again for your great service and speedy shipping .You have earned a customer for life.
Paul L - Wareham, MA - 6/11
I just want to thank you for the incredible service your company provides. I am stationed overseas and it usually takes a while for items to be shipped here. But your company must have its own postal system because I have ordered 4 times from y'all now and every single time your products show up at my door step faster than any other business I have ordered from! Your products & prices are very competitive and you offer quality items. Please praise everybody that works there because they deserve it! Thank you once again!
Brent - 6/11
I wanted you to know I received my order today and everything arrived in good shape. This is my first metal detector (I went metal detecting with a friend a long time ago and am just now getting my own detector) and everything went smoothly. I followed the directions to set up my detector, went outside in my back yard and ground balanced the machine. After only a couple of sweeps I had a target which turned out to be a penny about 4 inches in the ground! I was able to play around for a little under an hour before a big storm forced me inside, but in that hour I found a nickle, another penny (buried at about 10 inches) and a set of keys (to what, I do not know)! I also found some trash, the most impressive of which was a small piece of rusty wire buried over 12" in the ground. I am very pleased with my Vaquero! Thank you for the fast and trouble free service!
Ethan K - Mechanicstown, OH - 5/11
Hi Rich , i got it at 9:45 this morning (amazing) , thankyou so much for everything . my daughter will love the pouch. In my job i pride myself on customer satisfaction, it is nice to know that i am not the only one . your service is great and you seem like a great guy . I will be calling you in a couple of weeks to order a sandshark. thank's again.
Paul L - Wareham, MA - 4/11
Hi Guy's ,
Just ordered an item form you that was cheaper than anyplace else on the net, Item arrived today very fast shppg. and no hassle will recomend you to others for great deals and awesome customer service , keep up the good work.
Quentin C - Mckenzie, TN - 4/11
I called and talked to Rich about a couple items and then placed an order.
Rich was very professional and a pleasure to deal with.
The shipping was very fast and was packed so no harm would come to them during shipping. He even called me to make sure that I received my order " great customer service" Something your not going to find at most so called super stores. Some of the best prices that I found around period.
You can bet that when I need any M D stuff I'll be giving Rich at Colonial M D a call.......
Thank you for the OUTSTANDING service Rich.
Steveo - upstate NY - 2/11
Just received my Pro-pointer today....and just wanted to say thank-you for the outstanding communications, service and lighting fast shipping! You will be recommended by me to ANYONE who has a need in the metal detecting hobby!
Greg S - Wichita KS - 1/11
Thanks for the great service. I love the free shipping. I'll check with you before I use "K".
Doug Mc - Englewood CO - 11/10
I ordered a killer b wasp headphones on Saturday morning and I received them in the mail today, Monday. I want to thank you for the way my order was processed and received with lighting speed. I will keep you in mind if I need anything you sell and will tell my friends about your good prices and excellent service.
Thank You - Jerry L -NC 8/10
Dear Colonial Metal Detectors
Just wanted you to know how pleased I am with my whole purchase experience
First, Rich sent a prompt and friendly reply to my questions on getting the right tool for the job. It was clear his concern was for me to have the information needed to choose exactly the right product. Just a few days later I have a carefully packed box thats traveled 3000 miles with my MD goodies inside. Fantastic, time to go hunting! You guys are GREAT !
In the past, I was lured into a metal detectors 'superstore' operation online because they advertise everywhere, have a flashy web site, and appear to be best on prices. Well... their experts turned out to be salesmen that knew less about the product (Fisher F70) than I did! When I add up all the time I spent with them to actually get the product I wanted in my hands and service I deserved , it turns out they're not such a good deal after all.
Thank You - I'll be back - Robert Nordmeyer - WA - 6/10
Just wanted to let you know that my wife and I love the new detector. I appreciate the time you took with me on the phone last week, and the advise and suggestions that you gave me. The 250 does seem like a very solidly built instrument, and combining that with the Propointer, we're finding targets and digging them up in no time flat.
Although the 250 is a "beginners' tool, it is a huge step up from the Bounty Hunter we were using.
Jeff - IL - 6/10
Thank you for the outstanding service and nice conversation with you today
and rest assured that I will try my best to give you as much or all of my bussiness in the future.
Ernie K, Worcester, MA - 6/10
Thanks much for the update. It's funny how a simple email can show that you
have concern and commitment both to and for the client. I really appreciate that.
I wanted to respond to your email and to Thank You for being in the business
that you are in. Integrity rates pretty high with me and when you find
someone who has it, it's easy to recognize.
Chuck G - NH - 5/10